In a previous article, Unsubscribe me from this hell, I commented on how difficult it often was to find out how to stop receiving email from some companies along with providing an example of an easy to discover and use unsubscribe option. In this sequel I look at Verisign, one of the largest providers of SSL certificates used to secure website traffic etc.

I am fed up receiving useless emails from Verisign. They contain no information and often use scare tactics (falsely, I might add) in order to get you to choose their product over a competitor. I am, however, lazy and it's taken me years to bother to look for an unsubscribe link. I found it in the expected place – tiny text at the bottom of the email buried amongst plenty of irrelevant lines of words.

Read more...

I'm not going to get into the nature of the title, you're either going to get the reference and throw things at me or you won't – and probably still throw things at me. Let me set the scene: I was in the West End of Glasgow near the Kelvingrove Art Gallery and Museum and had just finished lunch in the excellent restaurant, Firebird, with a friend. We had been diving into cafés all morning as there had been regular short-lived, but rather heavy, showers. As we were waiting for a particularly heavy shower to pass before leaving Firebird and walking in to the centre of Glasgow to meet more friends, we decided that there was little chance of completing the thirty minute walk into the centre without becoming drenched, so we walked to the nearby Kelvinhall underground station instead. For those of you wondering what the underground is, you may be more familiar with terms like subway or metro.

Read more...